Fast Delivery from Ireland €3.99
Shipping Information
All orders are dispatched from Ireland from our operations in Cork and Dublin.
We use reliable, tracked delivery services to ensure your order arrives quickly and
securely.
• Flat-rate shipping per order
• Fully tracked delivery
• Discreet, unmarked packaging
• Recycled packaging used where possible
• Free shipping available on selected items
• An Post dispatch cut-off: 10am, Monday to Friday
• UPS dispatch cut-off: 12 noon, Monday to Friday
• No dispatch on Irish public holidays
Orders placed after cut-off times will be dispatched the next working day.
Ireland & Northern Ireland
• €3.99
• Delivery: typically 1–2 business days
• €8.52
• Delivery: next business day nationwide
All delivery timeframes are estimates, not guarantees.
• 1–2 business day delivery
• Tracking updates via email and text
• Parcels may be left in a safe place or with a neighbour
• Next business day delivery
• Full tracking and notifications
• Multiple delivery attempts or collection from access points
If a delivery is missed, the courier will provide instructions for redelivery or collection.
An Post parcels may be held at your local depot for a limited time. It is the
customer’s responsibility to arrange collection or redelivery.
If a parcel is not collected, repeatedly missed, refused, or cannot be delivered due to
incorrect address details, it will be returned to us.
Once returned:
• A refund will be issued for the goods
• Any return shipping charges will be deducted
• Original outbound shipping costs are non-refundable
We strongly recommend monitoring your tracking and responding promptly to courier
notifications.
• Delivery times are estimates provided by the courier
• Delays may occur due to volume, weather or routing
• Shipping fees are not refundable due to delays
• We guarantee delivery of your order, not delivery by a specific date
Once your order is dispatched, you will receive a tracking number by email.
Track your parcel:
https://www.anpost.com/Post-Parcels/Track/Search
For delivery updates or redelivery requests, contact the courier directly:
An Post
https://www.anpost.com/Help-Support
UPS
https://www.ups.com/ie/en/support/contact-us
We step in where:
• Tracking shows delivered but the parcel is missing
• The courier confirms the parcel is lost
If tracking shows delivered but you cannot locate your parcel:
• Check with neighbours
• Check safe places around your property
• Check with household members
If still missing, contact us and we will open an investigation.
Courier investigations can take up to 20 working days.
If a parcel is confirmed lost:
• A replacement will be sent, or
• A full refund will be issued (including shipping)
Orders must be reported as missing within 30 days of purchase.
If you wish to return an item, you must notify us within 14 days of receiving your
order.
Due to the nature of our products, including breathalysers and medical diagnostic
devices, opened items are not eligible for return.
To be eligible for a return, items must be:
• Unopened
• In original packaging
• In resaleable condition
Returned items must be received by us within 30 days of delivery.
Return shipping costs are the responsibility of the customer unless the item is
confirmed to be faulty, damaged or incorrect.
If you believe your item is faulty, you must contact us first so we can troubleshoot
and confirm the issue before any return is arranged.
In many cases, issues can be resolved quickly without the need for return.
If a return is sent without prior contact and the item is found not to be faulty, we
reserve the right to deduct return shipping costs or refuse the return.
For hygiene and safety reasons, we do not accept returns on:
• Opened breathalysers
• Opened medical diagnostic devices
• Opened mouthpieces or consumables
Unless confirmed to be faulty.
Nothing in this policy affects your statutory rights.
The Minilab IQ is a consumer screening device intended only to provide an estimate of breath alcohol concentration (BrAC) at the time of testing for personal informational purposes. It is not an evidential instrument and is not approved for legal, law enforcement, workplace disciplinary, or court-admissible use. The device does not determine intoxication, impairment, or fitness to drive or operate machinery, and results must never be used to decide whether a person should drive, operate machinery, or undertake any activity requiring alertness or legal compliance. A low, “LO,” or zero reading does not guarantee absence of impairment, safe reaction time, or compliance with legal limits. The only safe level of alcohol for driving is zero, and this device must never be used to justify drinking and driving. Results are estimates based on breath alcohol concentration and may not precisely reflect blood alcohol concentration (BAC).
Readings may be affected by factors including, but not limited to, recent alcohol consumption, residual mouth alcohol, food intake, smoking, mouthwash or oral products, environmental alcohol vapours, temperature, humidity, improper breath technique, improper storage, or failure to follow instructions. Users should wait at least 20–30 minutes after eating, drinking alcohol, smoking, or using oral products before testing to reduce the risk of inaccurate readings or sensor damage. Alcohol levels may continue to rise after drinking has ceased and as a result, reflect only the moment of testing. The device uses fuel-cell sensor technology designed to detect ethanol specifically.
While fuel-cell technology reduces cross-sensitivity compared with semiconductor sensors, the presence of non-ethanol alcohols (including methanol or isopropanol) or high concentrations of certain volatile organic compounds may influence readings. Certain medical or physiological conditions, including diabetes, ketosis, ketoacidosis, or other metabolic states, may produce breath compounds that could affect results. Alcohol limits vary by jurisdiction, and users are solely responsible for understanding and complying with applicable laws. Alert thresholds within the device are userconfigurable and do not replace legal limits. Like all precision instruments, the device requires periodic calibration and, where applicable, sensor replacement to maintain performance, and improper use or failure to follow instructions may affect accuracy
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